Privacy policy

This Privacy Policy explains how Ullavella (“we”, “us”) collects, uses, and shares personal data when you visit or place an order with us.

Who we are

Ullavella is an online retail business operating from 102 E Washington St, Abbeville, AL 36310, United States. Our legal entity name is . You can contact us at info@ullavella.com or +1 304 290 4859.

Data we collect

We collect the following categories of personal data:

Order and contact data: name, email address, shipping address, billing address, phone number, order history.
Payment data: payments are processed by PayPal (for PayPal transactions) and . We do not receive or store your full card number; it is submitted directly to the payment processor.
Technical and usage data: IP address, browser type, device information, pages viewed, and referring URL, collected through cookies and similar technologies.
Communications: emails, messages, and return or refund requests you send to us.

Why we use your data

We use personal data to: process and fulfil orders; handle returns, refunds, and warranty claims; respond to your enquiries; detect and prevent fraud; comply with tax, accounting, and consumer-law obligations; and — where you have consented or where permitted by law — send marketing communications.

Who we share data with

for website analytics; and professional advisers or authorities where required by law. We do not sell personal data.

International transfers

Ullavella is based in the United States. If you are in France or the EU, your data will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards for such transfers.

Your rights

If you are in France or the EU, you have the right to access, correct, erase, restrict, or object to the processing of your personal data, and the right to data portability. You also have the right to lodge a complaint with your local supervisory authority (in France, the CNIL). To exercise these rights, email info@ullavella.com. We will respond within the time limits required by applicable law.

Cookies

We use strictly necessary cookies to operate the cart and checkout, and . You can control cookies through your browser settings.

Data retention

We retain order and transaction records for as long as needed to handle returns, refunds, and warranty claims, and for the period required by tax and accounting law. Marketing contact data is retained until you unsubscribe or object.